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Shipping Deadlines for Christmas

IMPORTANT! Once we give a package to a carrier, it is up to them to deliver it when they say they will.  Both UPS & FedEx suspend their Delivery Guarantees at Christmas, so we cannot make a claim for a package delivered after Christmas.  We will ship your order according to the carrier's transit time chart for Christmas Delivery.  IF THE CARRIER DELAYS THE PACKAGE AND IT ARRIVES AFTER CHRISTMAS, WE CANNOT BE LIABLE UNLESS WE ARE AT FAULT.

Please refer to the following deadlines for ordering to insure delivery before Christmas. When determining how long it will take a product to get to you please follow these steps.

  1. Check Availability for the item to determine Order Processing Time

    • Every item has an Availability field which tells you how many days are needed to process, produce and ship  your order. This information is found on the item page below the Price information and next to the "In Stock" icon. Refer to Figure 1 Below

    • Ordering Availability
    • Items which state "Usually ships the same business day" are stocked in our warehouse and can be shipped the same business day if your order is received before 2 pm ET.  If ordered after 2 pm, then expect your order to ship the next business day.

    • For all personalized items, we do stock these items here but the personalization process can take up to 2 business days.If you need to have a personalized item ship the same day, there is a $25 Rush Fee. Please get your order in by 10 am EST and enter this requirement in the Customer Comments or call us.

    • All other Availability times usually indicate an item that is drop shipped and requires varying amounts of time to process.  Please call us if you need to have this item before Christmas.  828-678-9660

  2. Calculate the Shipping Transit Time

    • For items with same day availability, Refer to Figure 2 Below, or the UPS Ground Map, to find out how many business days it will take your order to get to you. Items with other Availability times are usually drop shipped and take varying times to ship and ship from different parts of the country.  Call us if you have concerns.

    • holiday shipping schedule
  3. Add the Order Processing Time and Shipping Transit Time together to arrive at the number of BUSINESS DAYS (excludes weekends) it will take your item to arrive.

    • Use the following chart to determine the last day you can order to receive your package before Christmas

    • Ground Shipping Timetable

      7 Business Days Order by 2 pm EST on Wednesday, December 13

      6 Business Days Order by 2 pm EST on Thursday, December 14

      5 Business Days Order by 2 pm EST on Friday, December 15

      4 Business Days Order by 2 pm EST on Monday, December 18

      3 Business Days Order by 2 pm EST on Tuesday, December 19

      2 Business Days Order by 2 pm EST on Wednesday, December 20

      1 Business Days Order by 2 pm EST on Thursday, December 21

    • For Expedited Shipping - Use the appropriate Shipping Transit Time for the method you choose.  Orders received after 2 pm cannot ship the same business day, if that is the Availbility Time.  They will ship the next business day.

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